Quality Assurance
Having rigorous quality controls (QC) with high standards does not guarantee absolute satisfaction of the customer. This is why SiliCycle created a Quality Assurance department with a clear goal: always improve our process, maintain and improve customers’ satisfaction.
To honor this goal, we now base our quality management system (QMS) on the ISO standard.
- On October 31, 2007, SiliCycle was proud to announce that it was registered to the well known standard of quality: ISO 9001:2000.
- In October 2009, the registration under the new version ISO 9001:2008 has been accomplished without any non-conformity.
- In May 2018, SiliCycle registered to the ISO 9001:2015 standard of quality.
Thus, this registration shows that we continually improve the effectiveness of our quality management system; we follow our policies and fulfill our objectives which lead to customer satisfaction.
If you like to know more about our quality management system, please contact us.